by George Pastidis

Last weekend, I visited with family, beautiful Bruges. When we arrived in, I went straight to the reception saying: “Good morning. George Pastidis. Checking in”. The receptionist remained seated and said getting on a defensive mode for no reason: “It is 11 o’clock. The room cannot be available before 15:00”. No “good morning”, no “welcome”, no “smile”. Two days later, when I was checking out to another receptionist, I complained about the room’s  bad odor coming from the drains. The receptionist said: ”OK I’ll let them know” read more…

by George Pastidis

I don’t want to talk politics. I want to talk negotiations. I want to talk about and have a close look at Donald Trump’s negotiation skills. Last weekend, I had the luck to read the brilliant analysis https://www.linkedin.com/pulse/donald-trumps-negotiating-profile-its-consequences-us-dimarakis?trk=prof-post of Yannis Dimarakis, a professional trainer that specializes on Negotiation Skills and I shared his gem with some friends and colleagues that I knew they would see value in this. There I had the luxury to get the feedback of Jack Williams, another excellent negotiations professional trainer and consultant. Two different angles, two different perspectives that I would not dare to criticize. I will only try to put together and give you the chance to see two different views, equally powerful read more…

by George Pastidis

The fear of public speaking is one of the very top phobias. I read the other day that 70% of employed Americans that give presentations, say that presentation skills are critical for career success and 20% of them say that they would do anything to avoid giving a presentation. They could pretend they are sick or have a colleague do it, even if that means “losing respect” in their workplace read more…

by George Pastidis

I just left a meeting at the bank I am a customer of. They had asked for an appointment for presenting a house loan product. Not that me and my wife were interested in any, but they have always been so polite and supportive that there was no way to refuse giving them some of our time read more…

by George Pastidis

I usually comeback from my summer vacation, having some spicy customer service related story to share. It is not the case this time. I have nothing particular worth writing about. I am back though full of lovely memories and pictures read more…

George talks sales. Usually, this is the case. I like telling you sales related stories. This time, I feel, I strongly feel like making an exception. read more…

by George Pastidis

The weather is nice, daylight lasts long, customers count days or weeks before their vacation and they all are in a pretty good mood. Perhaps it is the right time for a business event. A business event that takes an investment by you and your company, money, effort, energy and time wise. It would be really a pity not to maximize the return on such investment. But in order to achieve that, you need three things: Planning, Planning and Planning. read more…

by George Pastidis

It is Tuesday, 7 June, 19:35 and I am in Eurostar train, heading back home to Paris. I am dead meat. I had to wake up at 0400 in the morning for making the Annual Sales Conference, hosted by Association of Professional Sales, in London, a major event in the UK with more than 500 attendees. I usually travel light. Especially when I have day trips like this one. But today I have a huge luggage full of brilliant stuff. Full of information, knowledge and break through ideas about sales learning. read more…

Amazing and inspiring speech….

https://www.globalcitizen.org/en/content/hugh-evans-ted-talk-global-citizen/?utm_source=twitter&utm_medium=social&utm_campaign=share