Scout camps: a toolbox for leadership

by George Pastidis

I have said and written several times that the Scouts make leaders. The biggest toolbox of leadership skills they provide though to their members is nothing but the annual summer camp. Kids and youth have there the chance to lead in small groups, build their confidence, get autonomous, deal with problem solving and develop their creative thinking. read more…

5 Books that I read and loved this year

by George Pastidis

It was a year ago, again right before summer vacation, that I started recommending few of my favorite books. Last year, I focused very much on sales, sharing books like SPIN Selling which was the bible of sales for four decades, The Challenger Sale which really shook up the sales training industry few years back and Three Value Conversations a practical hands on book which helps sales people to create value for their customers and capture value for their organisation. read more…

Negotiations 101, with Theresa May

by George Pastidis

Theresa May’s negotiation skills and tactics have been in the spotlight recently. They can probably make a best seller negotiations what-not-to-do-list course. She behaves like she has envied the sad negotiations that the Greeks demonstrated few years back when they underestimated the power of Europe. Although cliché, sometimes I feel like kids can negotiate way better. read more…

Loyalty, Leadership and Competence

by George Pastidis

I am watching these days the second season of the Netflix series “Designated Survivor” with Kiefer Sutherland playing the US President Tom Kirkman. In one of the last episodes, there is a cabinet hearing taking place to determine if President Kirkman is mentally fit to continue in the Presidency. His Vice President walks in his office to tell him that the cabinet wants him to continue in his capacity of President. The President who was preparing to step down, is taken by surprise and his Vice President explains the decision, telling him that the reason is nothing but the beyond any doubts loyalty his close teammates have demonstrated to him and ‘loyalty is a consequence of leadership and leadership is a touchstone of competence’. read more…

Multitasking or not?

by George Pastidis

A couple weeks ago, I saw a friend posting on linkedin the interesting article below https://thriveglobal.com/stories/9-ways-multitasking-is-killing-your-brain-and-productivity-according-to-neuroscientists/ . An article which explains why our brains are not made to do more than one thing at the same time. Few days later, I attended an excellent Ken Blanchard Leadership training. The trainer, a very good trainer by the way, explained again why we should avoid multitasking. Being a little puzzled, I started thinking how a day at work usually is. read more…

Customer service is a tough job, but someone has to do it

by George Pastidis

Research says that when we’re happy with some customer experience, we tell 8 people. When we’re upset, we get a lot more vocal, telling 22 people, almost four times as many. I believe this research finding does not mirror how I do things. I like sharing both my ugly and pretty customer experiences. Today is the turn of an ugly one though. read more…

Did you set your new year sales resolutions?

by George Pastidis

2019 is here and all sales people start gearing up for making their sales targets. Either because things did not end right last year, or because we need to start up fresh and get motivated, we tend to set our new year resolutions. Depending on each one’s strengths and weaknesses and our market’s and industry’s situation, these resolutions may vary. I would carefully though recommend sales people to pay particular attention in the following three sales resolutions: read more…

“We want your arguments”

by George Pastidis

I was preparing for a persuasion workshop and I stumbled on a good old movie. One of my favorites.     12 Angry Men of Sidney Lumet. Henry Fonda, the main actor, plays an ethical and responsible jury who does his best to prevent a miscarriage of justice, trying to persuade the other 11 juries to reconsider evidence and their initial vote for “guilty” read more…