
Category Archives: Uncategorized
You prefer travelling by Train or Coach?
by George Pastidis
Excuse my love for playing with words some times. I don’t really mean to find out what your preferences are when it comes to choosing between train and bus for business traveling. My question actually refers to Training vs Coaching in regard to developing our sales people. read more…
Are you building a sales babel?
by George Pastidis
Babel
- : a city in Shinar where the building of a tower is held in Genesis to have been halted by the confusion of tongues
- : often not capitalized
a : a confusion of sounds or voices
b : a scene of noise or confusion
Merriam-Webster definition
God bless the rookies
George Pastidis hosts Leonidas Athanasiadis
Retail selling is an interesting thing with lots of tragicomic stories. My friend and colleague Leonidas Athanasiadis shared one of them while we were running together last Sunday morning. It was a real gem and I encouraged him to put it in writing so I can share with you all: read more…
e-Learning or Traditional Training?
by George Pastidis
Any breakthrough technology is usually followed by super-optimistic statements bragging about the upcoming e-dreams, technophobic laggards that are terrified and resist like crazy and at last a fair compromise and good balance between the technological “miracles” and the ones that are really useful and make sense. read more…
“Customer is always right. Is he really?”
by George Pastidis
My mother used to have a small toyshop in our neighborhood for few decades. I was doing everything there. Playing, asking for pocket money when my mom was too busy to interrogate me, studying in the back of the shop, helping her from time to time, you name it. One line that I heard her telling me again and again was “customer is always right”. read more…
Top 10 worst negotiation tactics of 2015
Harvard Law School, one of the most reliable institutes when it comes to Negotiation research and training, announces the 2015 Golden Raspberries in negotiation tactics. The Greek new government is the undisputed winner.
http://www.pon.harvard.edu/daily/negotiation-skills-daily/top-10-worst-negotiation-tactics-of-2015/
New Year resolutions on Key Account management
by George Pastidis
2016 is here. So is KPIs. Sales turnover, profit margin, order to cash, product mix, you name it, are here to be achieved. We are here too and we are achievers. Once again, we need to excel and outperform and the one and only way to make this happen is to reshuffle our cards, change, adapt, innovate, develop personally. When it comes to managing Key Accounts, this need is twice as big due to the undergoing changes in this area. read more…
Can we turn the Sellers & CRM relationship to a love story with happy end?
by George Pastidis
“Who loves you baby?” That was the favorite line of Kojak, performed by the famous Telly Savalas. Kojak loved asking this rhetoric question to good looking girls, for answering right away himself “I love ya baby, I love ya”. Well, no seller will ever tell Kojak’s line to CRM. Because no seller loves CRM. Because sales people dislike CRM big time. But why? Why sales people can’t stand something made for helping them? Why the typical picture in most of the sales organizations when it comes to CRM tools, is lack of engagement, not sufficient data input, outdated entries and seniors that are supposed to sponsor it being the lowest contributors? Why? read more…
One story, one issue and two reactions
by George Pastidis
Last Saturday, I visited with family Epernay, the capital town of Champagne. We wanted to have dinner at a nice place and early in the afternoon, we checked out many restaurants, both visiting them and going through the Trip Advisor reviews and rankings. read more…