by George Pastidis
Summer is finished and so is vacation. We are all back home full of pictures and experiences. We got to use plenty of different services such as travel agents, hotels, ferries, planes, restaurants etc, enjoying both good and bad customer experiences. We had great customer experiences that exceeded our expectations and lousy ones that disappointed us. I want to share with you two of them. The extremes. The very best one and the worst. I will start with the latter. read more…
by George Pastidis
A week ago, I delivered a negotiation skills training in Athens where the participants were eager to discuss and review the current Greek negotiation case. I didn’t do that although it was very tempting because it could be something getting the training off track. Maybe, it is time to do that now. read more…
By George Pastidis
London 10-11 June 2015
Just got back from Sales Transformations & Conversations that Win, a sales conference in London organized by Association of Professional Sales in partnership with Corporate Visions Inc. read more…
by George Pastidis
We always know what customers buy. But do we really know how they buy? Do we understand how they make their buying decisions? What is their decision making process like? read more…
by George Pastidis
Last week, I was having lunch with my family in a brasserie downtown Paris. There was a young couple sitting next to me and they were about to leave when the young man bumped in an American that seemed to be a senior business acquaintance. The American, although obviously busy, played polite and dropped the typical question “how is it going?”; a question that you often ask without really caring for the answer. The young Frenchman would like to talk for hours and say thousands of things but before he got his mind together and started getting going, the American was vanished. read more…
by George Pastidis
“Facilitating is any activity that makes tasks for others easy, or tasks that are assisted” Wikipedia
In training, the goal is nothing but making others to learn. Different trainers have, and should have, different style, depending on their own culture. Different audience requires different treatment. Different industries have different codes of learning. Therefore, although it is very difficult to talk about success recipes, there are some basic principles that do facilitate and support the learning process; they do make things easier for learners. read more…
by George Pastidis
Is your sales pitch good? You address the right key players? Are you convincing enough? Although there are many things that can go wrong, there are also many things you can do right in order to deliver a solid sales pitch with high, or higher, chances to succeed. read more…
by George Pastidis
Although the negotiations between Greece and its European partners are still on – a process that will not end any time soon, we can take a snapshot and have some initial assessment of the recent results. read more…
An interesting analysis by the French economist Jacques Sapir read more…
by George Pastidis
Consultative Selling, Insights Selling and Selling Consultatively – Trends, Perceptions & Fallacies
Given that each company invests lots of money on sales training for developing an efficient and effective sales team, is important to get some things straight and move toward the right and suitable direction. It is significant to go shopping understanding what is what and avoid easy trendy purchases. read more…
George Pastidis 