by George Pastidis

Summer is finished and so is vacation. We are all back home full of pictures and experiences. We got to use plenty of different services such as travel agents, hotels, ferries, planes, restaurants etc, enjoying both good and bad customer experiences. We had great customer experiences that exceeded our expectations and lousy ones that disappointed us. I want to share with you two of them. The extremes. The very best one and the worst. I will start with the latter. read more…