by George Pastidis

I just got back from a Negotiation Skills Train-The-Trainer program. It was the eleventh TTT I would attend and once again I was stressing in the beginning. It was a busy period in general, lots of things to prepare on for the specific training and of course it is the delivery and assessment elements that always raise the level of stress. Although most of the times I had good trainers to deal with, this time our trainer was quite different, distinct and unique. It was the very first time that I left the training room eager to teach the program; eager to share my learnings. read more…

by Rebecca Knight Harvard Business Review

Speaking in front of a group — no matter how big or small — can be stressful. Preparation is key, of course, whether it’s your first or your hundredth time. read more…

By George Pastidis

It is really the most wonderful time of the year. More time spent with family, experiencing the holiday spirit, toy shopping and white winter activities. However between now and New Year’s, we have a challenging target yet to achieve; our sales numbers. It is time to finish 2014 strong and start 2015 stronger. read more…

The other day I negotiated with my little daughter Chrysa. It was about simple, sweet, everyday stuff. It was early in the evening and she was on skype with a good friend of hers in Athens. But I wanted her to finish with, do her homework, have dinner and go early to bed. We had the following conversation: read more…

by George Pastidis

Most often we choose to share negative customer service experiences. Don’t we? We tend to talk about bad things that happened to us. Probably this way we channel out our anger and that makes us feel a little better. I do that. Similarly often though, I like sharing good customer service experiences. A month ago, I visited Andros island with my family. read more…

Brittany Ransonet in the CENTER FOR SALES STRATEGY BLOG explains why and how we should target better our sales and marketing activity

There’s a great line from the hit show Friends that strikes me as appropriate to any discussion of target personas. If you’re a fan, you may remember when the whole gang goes to Barbados in one of the later seasons, and Joey meets someone who doesn’t own a TV. Dumbfounded, he says: “You don’t own a TV? What’s all your furniture pointed at?” read more…

Having a first, quick view of things, we could reply: Ready!

It is very possible that we had a fabulous first half and we are on target. July is probably not the best month to go after customers. After all, customers had a rough first half too and we all deserve to chill out a little. Some of them are already on holidays and we make our summer plans too, being in a big dilemma among Sardinia, Corsica and Santorini. Only 3 weeks left and August will come and we will hit the road!! read more…

Sports is always a great source for reflecting in regard to business.

Last night’s match was a very special one for the Captain of National team of Greece, Giorgos Karagounis. read more…

Me only if Greece is playing a hot football match read more…

This is an effort to communicate with good friends, old customers, partners and colleagues.
This is an open and sincere effort to express my thoughts and feelings and exchange valuable insights about sales that I love and I am dedicated to.
This is nothing but an effort to talk and breath sales.

After all, No Sales…No Business…

George Pastidis
Paris, 20 June, 2014